Casino / Gaming Regulations
GAMING REGULATIONS
Hoiana Casino aims to provide patrons with an enjoyable gaming experience.
DO YOU KNOW ?
If you are carrying foreign currencies exceeding USD 5,000 (or equivalent) or exceeding VND 15 million when entering or exiting Vietnam, you are required to make a customs declaration.
For your convenience, to take your winnings out of Vietnam, you can request a “Certificate of Winnings”.
- WHAT YOU NEED TO DO TO GET A VALID "CERTIFICATE OF WINNINGS"?
You must provide your membership card to our staff when you play table games and insert your membership card into the electronic gaming machines prior to playing. This will provide us with a record of your gaming activity.
Before leaving the casino, if you require a Certificate of Winnings, you can approach any cashier counters with your passport and the cashier will establish your winnings. The Certificate of Winnings is valid for 30 days from the date of issuance.
Finally, you need to approach the designated Vietnam bank and obtain a Certificate of Cash in order for foreign currency to be taken abroad. The Certificate of Cash is valid for 30 days from the date of issuance.
WHY DO YOU NEED TO PROVIDE
YOUR PERSONAL INFORMATION TO THE CASINO?
The Law on Prevention of Money Laundering in Vietnam requires us to obtain your identification information during opening of accounts and when conducting financial transactions that total, in value, VND 60,000,000 (sixty million) or more in a day.
We can only process your transactions upon obtaining and verifying the below mandatory identifying information:
If you have any queries, you may also call our hotline at +84 (0) 235 858 8888 or approach Cashier Counters located in the Casino.
Thank you for your attention and we hope you have a wonderful time at Hoiana Casino.
