Casino / Gaming Responsibility
GAMING RESPONSIBILITY
Hoiana Casino aims to provide patrons with an enjoyable gaming experience.
OUR COMMITMENT TO OUR PATRONS
We are committed to ensure regulatory compliance with all applicable laws and regulations and support collaboration with the government, responsible gaming bodies and the community.
At Hoiana, we encourage our patrons to make responsible decisions about gaming to enhance the gaming journey for themselves and other patrons.
GAMING RESPONSIBILITY
- Understand the potential risk of gaming
- Establish a comfortable spending limit.
- Set a time limit for gaming.
- Do not play when upset or stressed.
- Use money set aside for gaming.
- Take frequent breaks.
- Do not chase losses.
- Limit alcohol consumption.
- Do not borrow money to play.
- Do not use gaming as a way to make money.
AGE RESTRICTION
As a socially responsible corporation, Hoiana is committed to keeping persons under the age of 18 out of all gaming areas and preventing persons under the age of 18 from playing at Hoiana Casino.
RESPONSIBLE GAMING ASSISTANCE
Patrons can approach any Casino Security Officer for assistance regarding Responsible Gaming.
For any further information, please email the Responsible Gaming Team at [email protected]
KNOW YOUR LIMITS
Stay in Control | Play Smart | Set Your Limits
FIND HELP
If gaming no longer feels like fun, seek support to take control of your gaming.
SELF-EXCLUSION
Self-exclusion is a voluntary service available to patrons who wish to apply for self-exclusion from entering the casino. The program is free and confidential.
